Shipping Policy
This Shipping Policy outlines the terms and conditions related to the shipment and delivery of products purchased through the Dentessa website. Dentessa is a brand owned and operated by Atyanta.
- Order Processing
Orders are typically processed within 1–3 business days after order confirmation and successful payment.
Orders placed on weekends or public holidays will be processed on the next working business day.
In certain circumstances, order processing may take longer due to product availability, logistical delays, or unforeseen circumstances.
- Shipping Coverage
Dentessa currently ships products to locations within India. Availability of shipping to specific regions may depend on courier service coverage.
For international shipping inquiries, customers may contact our team directly for assistance.
- Shipping Methods
Orders are shipped through reliable third-party courier and logistics partners to ensure safe and timely delivery.
The choice of shipping carrier and service may vary depending on:
- Delivery location
- Product type
- Order size and weight
- Estimated Delivery Time
Estimated delivery times may vary depending on the destination.
Typical delivery timelines are:
- Metro cities: 2–5 business days
- Non-metro cities and towns: 4–7 business days
- Remote locations: 5–10 business days
Delivery timelines are estimates and may be affected by courier delays, weather conditions, or other logistical factors beyond our control.
- Shipping Charges
Shipping charges, if applicable, will be displayed at the time of checkout before the order is confirmed.
Dentessa may offer free shipping promotions on certain orders or during promotional campaigns.
- Order Tracking
Once an order is shipped, customers may receive shipping confirmation and tracking details, allowing them to monitor the delivery status of their shipment.
- Damaged or Lost Shipments
Dentessa takes care to ensure that products are packaged securely.
If a shipment arrives damaged, incomplete, or appears tampered with, customers are requested to:
- Notify us immediately upon receipt
- Provide photographs of the package and products
- Retain the original packaging for verification
Dentessa will review such cases and provide appropriate assistance.
- Delivery Address Accuracy
Customers are responsible for providing accurate shipping information, including complete address details and contact numbers.
Dentessa will not be responsible for delays or failed deliveries resulting from incorrect or incomplete address information.
- Shipping Delays
While we strive to ensure timely delivery, Dentessa shall not be held responsible for delays caused by:
- Courier service disruptions
- Natural events
- Government regulations or restrictions
- Other circumstances beyond our control
- Contact Information
For any questions regarding this Privacy Policy or the Dentessa website, please contact:
Atyanta
HQ: Shop No. 3, Azad Timber Mart
Singh Estate, Road No. 3
Thakur Village, Kandivali East
Mumbai 400 101
India
Corporate Office: 501, 5th floor, Dimple arcade, Thakur complex, Kandivali East, Mumbai 400101
Phone: +91 9619633900
Email: atyantainc@gmail.com